At Amazing Tattoo Studio, we strive to ensure every client is satisfied with our services. However, due to the nature of custom tattooing and the time and effort invested by our artists, we have specific policies regarding refunds and deposits. Please read the following carefully.
1. Deposits
~ Non-Refundable Deposits: A deposit is required to secure your tattoo appointment. This deposit is non-refundable under most circumstances. Deposits cover the artist’s time spent on consultations, design work, and holding your appointment slot.
~ Forfeiting Deposits: You may forfeit your deposit if:
~ You cancel your appointment without providing at least 48 hours notice.
~ You fail to show up for your appointment.
~ You are more than 30 minutes late without prior communication.
~ Rescheduling: Deposits may be transferred to a new appointment if you provide at least 24 hours notice before the original appointment. Rescheduling is subject to availability.
2. Completed Tattoos
~ No Refunds on Completed Tattoos: Due to the permanent and custom nature of tattoos, we do not offer refunds on completed tattoos. We encourage all clients to carefully discuss design preferences and concerns with their artist prior to the tattoo session.
~ Touch-Ups: If you are not satisfied with the result of your tattoo due to minor issues, we offer one free touch-up session within 3 weeks of the initial appointment, provided you follow all aftercare instructions. Touch-ups may not be provided if improper aftercare is the cause of the issue.
3. Cancellations and Rescheduling
~ Cancellations: If you need to cancel your appointment, you must do so at least 48 hours before your scheduled appointment to avoid losing your deposit. Cancellations made after this period may result in the forfeiture of your deposit.
~ Rescheduling: You can reschedule your appointment with at least 24 hours notice, and your deposit will be applied to the new date. Rescheduling within a shorter period or multiple rescheduling attempts may result in a new deposit requirement.
4. Refunds for Merchandise or Products
~ Eligibility for Refunds: If you have purchased merchandise (such as aftercare products, apparel, etc.) from our shop, you may be eligible for a refund or exchange if:
~ The product is unused, in its original packaging, and returned within 14 days of purchase.
~ The product is defective or damaged upon receipt.
~ Non-Refundable Items: Certain items such as opened aftercare products or hygiene-sensitive items cannot be returned due to health and safety regulations.
5. Refund Process
~ If your refund request is approved, we will process it within 7-10 business days.
~ Refunds will be issued via the original payment method used at the time of purchase.
~ Shipping and handling fees for returned merchandise may not be refunded unless the return is due to a defect or error on our part.
9. Contact Us
If you have any questions or concerns about this Refund Policy or how your personal information is handled, please contact us at:
Phone: 9319202665
